Salesforce Admin Certification Practice Test

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What capability does Salesforce provide regarding mobile access?

It can only be used on desktop
Limited features are available offline
It requires a separate subscription
All features are accessible offline

The correct answer is: Limited features are available offline

Salesforce provides a mobile app that allows users to access many features of the platform on their smartphones and tablets. However, one key aspect of mobile access is that certain functionalities may only be available when a user is online, which is why the answer regarding limited features available offline is accurate. While users can work with specific features even when disconnected from the internet, the offline capabilities are designed to support a subset of the overall functionality available in Salesforce. This means that while you can access data and perform some tasks without an active internet connection, not all features are fully operational in offline mode. This design balances the need for mobile accessibility while recognizing the constraints of offline work, providing users with essential data and capability to perform critical functions, but not the entire breadth of features that would be available when the device is connected to the internet. As a result, the answer highlights the significant but restricted capabilities of Salesforce's mobile access in offline scenarios.