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What feature controls a user's ability to view a dashboard?

  1. Dashboard folder access

  2. Source Report folder access

  3. Dashboard properties

  4. Profile permissions

The correct answer is: Dashboard folder access

The ability for a user to view a dashboard is primarily controlled by the settings associated with the dashboard folder. Each dashboard is stored within a specific folder, and access to that folder dictates who can view the dashboards contained within it. When you assign folder access permissions, you determine whether a user or group of users can see, edit, or manage the dashboard. If a user does not have at least 'view' access to the folder where the dashboard resides, they will not be able to see that dashboard. This means that managing folder access is a crucial aspect of Salesforce's sharing model for dashboard visibility, ensuring that sensitive or irrelevant data is only visible to those who need it. Other options mentioned, such as source report folder access or profile permissions, while they may impact overall access within Salesforce, do not directly control visibility to a specific dashboard in the same direct manner. Therefore, understanding the role of dashboard folder access is essential for effective management of user permissions around dashboards in Salesforce.