Salesforce Admin Certification Practice Test

What happens once an approval process in Salesforce is activated?

1. The approval steps can be edited as needed

2. The approval process cannot be deleted

3. The approval steps can only be cloned to make edits

4. New approvers can be added anytime during the activation

The correct answer is: The approval steps can only be cloned to make edits

When an approval process in Salesforce is activated, it is important to understand how changes can be managed thereafter. Once activated, the approval steps are essentially locked in to preserve the integrity of the process in motion. This means that you cannot edit the existing approval steps directly, which includes making modifications to the approval process structure itself. However, if there is a need to make changes to those steps, Salesforce allows for the cloning of the approval process. Cloning creates a new version of the approval process where modifications can be made without affecting the active instance. This functionality is significant because it ensures that any ongoing approvals are not disrupted while also allowing you to develop new processes that may better fit changing business needs. This mechanism ensures that the approval workflow remains stable during its execution, while still providing flexibility for future iterations or adjustments in approval processes.