Salesforce Admin Certification Practice Test

Which type of access is determined through role hierarchy?

1. Field Access

2. Profile Access

3. Object Access

4. Record Access

The correct answer is: Record Access

Role hierarchy in Salesforce is primarily used to determine record access within the organization. Each role in the hierarchy has access to the records owned by roles beneath it, allowing users with higher roles to see, edit, and report on records owned by users in roles lower than theirs. This hierarchical structure ensures that managers can access their team members' records, facilitating oversight and collaboration while maintaining appropriate security levels. In contrast, field access, profile access, and object access are controlled through other means, such as profiles and permission sets. Profiles define the object permissions and field-level security for users, but they don't leverage the hierarchy for record visibility. Thus, while profiles dictate what users can do at the object and field levels, they do not determine access to the individual records themselves, making record access uniquely tied to the role hierarchy.